2025 Unwrapped

As we close out 2025 and look ahead to 2026, we’re proud of a year filled with product releases, feature launches, and meaningful moments shared along the way. Beyond what we built, 2025 was about connection – meeting in person, visiting properties, attending events, and enjoying the conversations and collaborations that shaped the year. Behind it all, our ResQuesters worked tirelessly throughout the year, making space for both progress and the moments that made 2025 truly memorable.

Enhancing Efficiency with our Report Profiles

Enhancing Efficiency with ResRequest’s Report Profiles and Templates

At ResRequest, we continually focus on optimizing your operational efficiency through innovative features. One powerful tool is our Report Profiles feature, allowing you to create and manage custom report templates. This tool saves frequently used reports with specific settings and filters, enhancing both speed and consistency in reporting.

Why Use Report Profiles?

Report profiles allow you to save customized configurations for reports that you frequently generate. With saved filters and settings, you ensure accuracy, consistency, and efficiency, helping your team access the exact data they need without having to reset parameters each time.

Creating Report Profiles in ResRequest

Setting up a report profile is simple:

  1. Define Report Parameters: Adjust the filters and settings according to your reporting requirements.
  2. Save Profile: Once you’re happy with the configuration, click on the “Save Profile” button.
  3. Name Your Profile: Assign a name to your profile so that it’s easily recognizable in the future.
  4. Set Access Level:
    • User: Visible only to you.
    • Global: Available to all users with permissions.
    • Environment: Restricted to a specific environment, such as WB or PX.
  5. Mark as a Favorite (optional): If you’d like to prioritize this profile for quick access, tick the “Favorite” checkbox and assign a unique name if desired.

Managing and Accessing Report Profiles

All saved profiles are organized in a central location, making management straightforward:

  • Access the All Profiles Menu: Navigate to Reports > All Profiles to view and organize your saved report templates by title.
  • Filter Profiles: Filter by Global, User, or Environment to locate specific profiles quickly.
  • Environment: Profiles limited to a specific environment (e.g., WB or PX).
  • Search Bar: Use the search function to find profiles by name or report type, saving time when you have multiple profiles.

Practical Applications and Tips for Effective Use

Imagine you frequently generate reports for Mara River Lodge, filtering by confirmed and provisional statuses. By creating a report profile specifically for this setup, you can save the settings once and access the exact data with a single click each time.

To make the most of report profiles:

  • Naming Conventions: Use descriptive, clear names like “Mara River Lodge All Statuses” to avoid confusion.
  • Favorites: Add essential profiles to your favorites for quicker access.
  • Consistency Across Teams: Ensure all team members use standardized profiles to maintain uniformity in reporting.
  • Regular Updates: Periodically review and adjust profiles as reporting needs change.

Streamlining Your Reporting Process with ResRequest

By leveraging report profiles, you streamline your reporting process, minimize errors, and save time. Embrace this feature to improve productivity and ensure that vital data is always within reach.

For a detailed walkthrough, check out our video on working with report profiles: Watch Now.

Reservation Dashboards & Management

Analysing and measuring success is vital for businesses. While having access to abundant data is an opportunity, it can be challenging to find valuable insights. To effectively use the charts available in ResRequest, check out this blog.

Guest Surveys and Reputation Management

Understand and prioritise customer needs to improve satisfaction, retain and attract customers. Valuable feedback guides targeted improvements for exceptional experiences. Invest in customer satisfaction for a competitive edge and growth, with ResRequest and GuestRevu.

ResConnect Channel Manager

ResConnect can boost your revenue and brand by connecting you to Online Travel Agents (OTAs) and Specialist Agents in the African Tourism industry. Join ResConnect Partner Programme to expand your profile and increase revenue.

ResRequest’s Exciting Leadership Changes

Discover exciting leadership changes at ResRequest, as we embark on a new chapter with a strengthened team committed to delivering exceptional hospitality software solutions and customer experiences.

Accounting Integrations

ResRequest is the logical place from which to generate your official tax invoices because it contains all relevant pricing, tax, and customer data. You can integrate your ResRequest system into an accounting system to send invoices electronically from ResRequest.

Fiscalisation within ResRequest

Fiscalisation is designed for Tax Authorities to collect and record VAT transactions accurately. Recently there has been a wave of fiscal requirements for the online recording of VAT transactions. In this article, we explain fiscalisation and how it works in ResRequest.

Sell more beds by working with OTAs

Connect your rooms, rates, and availability from ResRequest to online travel platforms so you can sell Direct, via OTAs, and via Travel Agents. Connecting to these online travel platforms is valuable as they specialise in electronic marketing and selling your rooms.