What is ResRequest Enterprise

ResRequest Enterprise is your hospitality software suite that handles all aspects of Central ReservationsProperty Management and Customer Relationship Management. There are no limits to the number of properties you can have, or the number of users on the system. One central repository of information – so no matter where you, or your people are, you’re all looking at the same, live information.

ResRequest grows as you grow, delivering more detail and new functionality as and when it’s needed. We’ve spent two decades enhancing what we do and will continue to stay in tune with trends and industry requirements.


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Core product modules

ResRequest offers six modules that are rich in functionality. Take a look at each one in more detail.

Central Reservations

Record, manage and edit your reservations in this module using multiple currencies, properties and users. Read more.

Channel Management

Use ResRequest as your online inventory distribution hub to sell rooms online and connect through different channels for a wider reach. Read more.

Customer Relationships

Record and track customer details to incorporate into your customer relationship and marketing strategy. Read more.

Business Intelligence

Use our reporting features to interpret your business data and spot the booking and travel trends relevant to you. Read more.

Financial Management

Keep track of your accounts; payments, debtors, tax and commission through ResRequest’s financial capabilities. Read more.

Property Management

Manage your day-to-day operations at the lodge such as guests accounts, activities and POS system integration. Read more.

Expanding solution

With ResRequest you can host multiple offline servers, users, properties, currencies or companies – all in one system. The system grows as you grow – catering for your expanding business.

ResRequest expansion

No connection? No problem.

We know that some parts of your business can’t work on the cloud all the time. That’s no problem, whenever you’re without an internet connection simply work offline and synchronise with your ResRequest Cloud service when your connection is stable.

ResRequest interfaces

Integrate to your favourite apps

ResRequest interfaces to a number of other systems such as:

Sign up with any of these systems and use them in conjunction with ResRequest to satisfy all your business needs.

How to run ResRequest

As a cloud-hosted software solution users can access information from anywhere. Offline copies of the system can be installed at your offices or properties with these installations automatically synchronising with the web system to back up your data.

Working on ResRequest

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Are you a new lodge looking for a booking system that will grow with you?

Then our Incubator Programme is perfect for you! As a new or small business owner, signing up as an Incubator Partner will give you access to our ResRequest Enterprise software, and related services, at a reduced rate.

What our customers like about us

“Operating in multiple countries, with different currencies, used to mean multiple systems. Now we manage our entire business on a single ResRequest Enterprise system.”

“ResRequest has greatly helped to streamline our bookings, give online availability access to our agents worldwide and has enabled us to efficiently manage remote properties in both Kenya and Rwanda.”

“I know the Reservations desk enjoy using the app. We manage 6+ properties and I can count on ResRequest to support the Reservations team when they need help desk how-to fixes. The application is as friendly and easy to get along with as the support and development teams. We started using the system on our premises and are now ‘on the cloud’ making things even easier and simpler from a management perspective.”

“ResRequest has helped our business tremendously by streamlining our entire booking system. Simply applying a selection of filters allows us to draw reports directly from the system without any extra work being put in manually. The ResRequest team are very pleasant to work with and their support team are extremely helpful. I would highly recommend ResRequest to anyone who is looking to introduce a Hospitality Software Solution to their business.”

We are very happy with the flexibility of ResRequest, it is the only reservations software that could cater for our special needs.

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