How to get guests in your bed – a strategic guide to get more bookings

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Written by Mqondisi Gumede, Man and Machine One of the difficulties of marketing in travel is that it is a very large place that boasts an incredible array of beauty. It is a never ending pageant of scenery, culture, beauty, culinary delight, diverse experiences and accommodation establishments at their best décor and service. In such a situation, most hoteliers […]

Working with specials

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Written by Paula Chaplin Offering discounts is a practise many of our customers use to ramp up sales. When you implement a discount strategy, it’s important to ask yourself strategic questions like: How will this affect my profit margins? What are my competitors doing? Are there options for promoting sales before we reduce price? It’s […]

E-tourism Africa summit takeaways

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Written by Paula Chaplin I was blown away by the standard of the recent eTAS conference I attended. The presentations were incredibly interesting and I learned an enormous amount about social media and the new frontiers of marketing and travel. As far as our clients are concerned – this is what you would have heard… Some of […]

The Twitter consumer

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Twitter is an everyday activity – 61% of users visit Twitter everyday & more than 2 in 5 engage several times a day. Mobile is at the heart of Twitter – 85% use a mobile device (phone and/or tablet) to access Twitter. 79%, of whom, state that mobile devices are the primary way they access Twitter. Followers are part […]

A work of love

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The AWOL Team Belinda Blakeman our call centre manager, takes leave every year to help run a local annual event called AWOL (A Work Of Love) ‪#‎aworkoflove2015‬ . Approximately 200 teenagers attend a camp in Empangeni – coming together to build relationships as well as receive practical and spiritual input to equip them for life. They also share God’s […]

Your management checklist

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Written by Paula Chaplin How you track your business is dependent on how your systems are set up, what your processes are, and how you structure your roles and responsibilities. Even with these being unique to each of our customers, there are still basic checks you could be working with to help manage your business […]

Zambia bike safari

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Written by Mike Coppinger One of the privileges of my job is that I get to travel around Africa. Often when I’m soaring through clear skies I gaze down on vast wilderness expanses and imagine traversing those territories by foot. In July 2015 I had an opportunity to turn those dreams into reality. Better than […]

SATSA conference highlights

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Written by Natasha Bame I had the privilege this year to attend the annual SATSA conference which was hosted at the Fancourt hotel in George. It was an ideal opportunity to get to know our partners and other tour operators personally, putting names to faces and building the relationships. Also, it was a great space to meet all […]

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