Q1 is done and dusted, and we’re excited to share what’s been happening behind the scenes – plus a glimpse of what’s coming your way soon. We’ve been refining and enhancing ResRequest to give you an even better experience. Here’s what’s under the hood and what’s next!

A Fresh Foundation
Throughout 2024, our team has been upgrading ResRequest. The result? Version 8 – a foundation for new features. With more than half of our clients already using it – seamlessly integrated into their daily operations – the feedback has been fantastic!

Building What You Need
Your feedback drives our innovation! We’ve worked closely with clients to develop new tools designed to make your life easier. Here’s a sneak peek at what’s already in development and planned for roll out this year:

• Easier Package Sales: Manage pricing, set departures, handle third-party sales, track cost vs sell pricing, and even book your ResRequest neighbour straight from your system.
• Smarter Booking Management: Track your bookings from a central dashboard, stay on top of payments with automated escalations, track conversations with email threads, and manage tasks with built-in notes and collaborative comments.
• Enhanced Property Management: From Frontdesk Quickviews to new housekeeping modules for Room Cleaning and Turn-downs, activity planning, and seamless POS and stock integrations flowing straight into ResRequest.

And the best part? Everything lives in a single system, giving you full control over all your owned and managed properties without the hassle of juggling multiple platforms.

We’d Love to Connect
To help you get the most out of these updates, we’re running training roadshows, hosting virtual sessions, and staying accessible through WhatsApp and email. We’d love to hear from you! Whether you have feedback, questions, or ideas, please reach out!