Our sales team recently returned from a month-long roadshow to Zimbabwe, Kenya and Tanzania to attend tourism expos and visit customers. Snippets of their journey were shared on social media but we wanted to share the full low-down.
Zimbabwe was first up where Ntando joined Mike for this leg of the trip. The Amalinda Collection in Bulawayo was their port of call. The team at Amalinda were very hospitable and our crew was in awe of The Amalinda Lodge – a wilderness of granite with their unique rooms nestled in large rocks. This exclusive, privately owned safari lodge is located in the UNESCO World Heritage Site of the Matobo Hills, the oldest National Park in Zimbabwe, tucked away into an ancient Bushman’s shelter. “Camp Amalinda was amazing, the staff were very helpful and friendly and the food was divine”, Ntando reported. The Amalinda team were shown numerous reports on how to track the success and strengths of their business.
Next up was the Sanganai Tourism Expo in Bulawayo where they had the opportunity to connect with local clients who were exhibiting at the show, as well as a few prospects who were a great fit to use the ResRequest software.
Ntando met up with Jill in Kenya where they visited The Elewana Collection at their Nairobi offices for a workshop. We Are Africa hosted a networking event in the evening where the two got to catch up with property owners and tech partners over delicious nibbles which were much-needed after a busy day!
The Magical Kenya Tourism Expo was the main reason for the visit to Kenya. Magical Kenya Travel Expo (MKTE) is one of the fastest growing tourism events in the region and is currently positioned as the leading travel trade fair in East Africa. It aims at raising the profile of the destination Kenya and the region as a whole (press release, Go Places Online).
This year was one of the biggest shows to date so they had the opportunity to meet with many potential clients and ResRequest clients who were exhibiting including The Wellworth Group, The Elewana Collection, Tanganyika Wilderness Safaris, Kicheche Camps and Angama Mara as well as technology partners, Expedia and Wetu. To top it off, they signed up a group of luxury tented camps.
Their complimentary ‘Fresh With Flavour’ mints were a treat in the tropical weather and Ntando made sure that he handed them all out to lose any extra baggage for when he jumped on the back of a local boda-boda motorcycle to get back to their hotel! The ride was an experience to say the least, with Jill nearly losing a shoe but they arrived at their hotel in one piece albeit with hearts racing!
Zanzibar was a welcome break from the buzz of Nairobi. The team stayed at Fumba Beach Lodge on the south of island and then Hotel Zanzibar in the east. They worked on a POS system installation and effective management of the ResRequest system by grading all staff members and giving them the appropriate user access.
Their last day was spent in Stone Town meeting with Paola from Next Strategies she had a bunch of questions about using the ResRequest software and Jill and Ntando were happy to assist her and help get her up and running using her system.
The two also attended a couple of Atta networking events, where they got to share drinks and laughs with clients and partners and exchange business cards with suitable prospects.
Dar es Salaam was next on the itinerary to visit with The Selous Safari Company and The Wellworth Group. Jill and Ntando showed the two teams some tips on how to use their ResRequest systems better.
ResRequest also attended The Swahili International Tourism Expo (S!TE) in Dar Es Salaam, which has been running for three years and proved to be beneficial as they had another opportunity to meet with The Wellworth Group, Hotel Zanzibar and Essential Destinations.
Arusha was the last stop to meet with prospective clients and made sure that their trip ended on a high with ResRequest welcoming another two East African establishments on board.
After a lengthy trip travelling, visiting four countries, attending three travel shows and visiting numerous customers, it was a successful trip. With weary feet, tired eyes and minds buzzing, the long flight to Johannesburg was a good opportunity to catch up on some necessary sleep, and to turn the aircon as low as it could go!