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2019 unwrapped
/in Passion, Team, TechnologyChristmas wishes from our team What’s kept us busy this year We’ve had a great year preparing a bigger foundation for exciting plans we have for 2020. A big change we underwent was merging our team into our new Durban office, dubbed ResPlex. This merge meant moving 17 families from Richards Bay to Durban and […]
5 ways to improve your social media strategy
/in Technology, StrategyWhy we love automated testing
/in Passion, Technology, StrategyAs a business that follows the Software as a Service model, ResRequest’s team is mainly made up of Developers and Customer Support consultants and we use many tools to help provide a great service for our customers. Our Dev’s are in their element when nestled in front of multiple screens and have cool tools on […]
Our embarrassing travel moments!
/in Passion, Team, TechnologyWe’ve all had them – those cringe-worthy moments when we want to laugh and crawl into a hole at the same time. Somehow these moments are more embarrassing when we are travelling, maybe because we don’t always know who’s watching! We asked our team for some of their top most embarrassing moments. Put your […]
Keep it clean
/in Product, Technology, StrategyIn computer science, garbage in, garbage out (GIGO) describes the concept that flawed, or messy input data produces poor, unrecognisable output or “garbage”. Essentially, a system is only as good as the data you put into it. This may seem like a basic principle, but if not followed, it can be a massive exercise […]
Are you connected to your buyers?
/in Client News, Product, Connections, StrategyConnecting to your key agents electronically will ensure you never miss out on valuable bookings. Tour operators use a host of software systems to stay on top of technology trends. Online bookings are one of the fastest growing trends. ResRequest interfaces to a number of tour operating systems enabling, tour operators to book ResRequest properties when […]
Looking good with GuestRevu
/in Product, Technology, StrategyGuestRevu helps thousands of hospitality professionals in over 35 countries spend less time stuck behind their desks by automatically collecting online reviews from dozens of sites like TripAdvisor and Booking.com, emailing questionnaires to guests so they can provide valuable direct feedback, and consolidating data to make analysing trends a piece of cake. Listen to your […]
New scam alert!
/in Product, TechnologyScamming is becoming increasingly sophisticated and so have to be more alert and find out how we protect ourselves. Beware of the latest scam One of the newest ways that scammers are targeting people is to intercept invoices, edit banking details and send it to “customers” for payment. Recipients of the emails think […]